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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cody G

March 27, 2026

5  out of  5
rating by Cody G
"I was struggling with an outrageous insurance payment after having 2 vehicles on full coverage. Luckily Stephanie and I got in touch and she got me a way better deal and even walked me through it step by step. Definitely going to be here awhile, thank you all again!"
We responded:
"Cody, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Stephanie Hopper’s Team—we are always here to help!"
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Joseph head

March 10, 2026

5  out of  5
rating by Joseph head
"I felt as if I was drowning in insurance payments. I came from Ohio to Kentucky and I had very reasonable insurance rates because we all have great driving records and when moving to Kentucky the prices shot through the roof. We were able to get started and right away, I was confident this was going to work out. Still not as cheap as Ohio but much better and I now have all of my policies with one agent instead of 3. Great experience!!"
We responded:
"Joseph, it is a pleasure to hear what a wonderful experience you have had with the Hopper Insurance Team! Spread the great news and savings!"
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Shelbi Thomas

February 26, 2026

5  out of  5
rating by Shelbi Thomas
"AJ was wonderful with helping me figure everything out. My previous insurance was raised to 500 dollars a month for one vehicle, she got it for 106 a month! Definitely recommend them to everyone!"
We responded:
"Thank you for the amazing review, Shelbi! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. AJ is awesome too :)"
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Tommy Cains

February 25, 2026

5  out of  5
rating by Tommy Cains
"Staff is very friendly. Brooke is the best though. Knowledgeable and prompt. Prices are reasonable as well . That’s why we switched from the other company we had !!!"
We responded:
"Thank you for the amazing review, Tommy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We will make sure you send your sentiments to Brooke... she is pretty dandy!! "
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Amanda Zeigler

February 25, 2026

5  out of  5
rating by Amanda Zeigler
"Stephanie has been nothing but amazing. Her consistency and follow-through truly set her apart, and that’s what reeled me in from the start. She’s reliable, attentive, and a pleasure to work with."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Hopper Insurance. If you ever need anything down the road, do not hesitate to reach out—we would love to help!."
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Elizabeth Duncan

February 12, 2026

5  out of  5
rating by Elizabeth Duncan
"Stephanie Hopper and her crew are the # 1 insurance company around . They are fast getting you a quote , and very affordable. I highly recommend them . They will be the first to be there when you need them the most ."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Hopper Insurance State Farm . If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kris Cunningham

February 5, 2026

2  out of  5
rating by Kris Cunningham
"I recently put in a claim for water damage. I have called to find out about my claim and when it would be settled. Have not received a return phone call. I kinda wish they would do better at keeping me posted. I am older and sleeping on a mattress on my living room floor."
We responded:
"Kris, we are sorry that you have had delayed response from the claims department at State Farm. At our office, we have limited access to determine the process of completion as that is handled directly by your claim handler. We would be happy to share the claims number with you once again as well as to help to coordinate communication with that department if you prefer. Please reach to our office so that we can help to mitigate what seems to be a lack of communication from the State Farm claims dept. Thank you! "
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RO Leather Works

January 31, 2026

5  out of  5
rating by RO Leather Works
"Stephanie was great at finding us a business plan to meet all of our needs without costing a fortune. Switching over was stress free and the staff is easy to get in touch with."
We responded:
"We are so delighted that you had a great experience at Hopper Insurance- we value your feedback and take it seriously to provide our customers with top notch service! Thank you! "
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Brooke Perkins

January 30, 2026

5  out of  5
rating by Brooke Perkins
"I had a great experience at the office; everyone was so helpful. They made everything so easy and answered all my questions."
We responded:
"Dear Brooke, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!"
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Lucia Owens

January 30, 2026

5  out of  5
rating by Lucia Owens
"Stephanie and her entire team have been great to work with! We have commercial & personal policies thru State Farm now and have been very pleased with how friendly and accessible the staff are. I had to recently file a windshield claim due to the snow/ice. I reached out to Stephanie and she had a repair company reach out to me same day to schedule the replacement."
We responded:
"Lucia, we appreciate the time you took to give us such a great rating! We are glad that you have had such a great experience with our agency! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."
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Troy Mains

January 16, 2026

5  out of  5
rating by Troy Mains
"It was great working with Stephanie and her office. They made switching insurance easy and hassle free."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here to know that you had such a wonderful experience with us at Hopper Insurance State Farm. "
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Josh Jones

January 16, 2026

5  out of  5
rating by Josh Jones
"Very friendly, great customer service with good rates! 5 ⭐️"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Thank you from the team at Hopper Insurance State Farm!"
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Cathy

January 16, 2026

5  out of  5
rating by Cathy
"Very helpful,"
We responded:
"Thank you so much for you review! We appreciate your business! Please don't hesitate to reach to Hopper Insurance State Farm for all your insurance needs or questions!"
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Tracy Brammer

January 6, 2026

5  out of  5
rating by Tracy Brammer
"I had a great experience and saved a lot on my auto insurance. Thanks to Stephanie Hopper."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Stephanie Hopper’s Team here in Maysville . "
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Marsha Massey

December 31, 2025

5  out of  5
rating by Marsha Massey
"Stephanie and her team have been AMAZING!!! They have kept us updated on all of our claims when I totaled my car. I turned it in and they’ve done the rest. Also saving our family money with the same coverage we had. Best move for our family!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Pamela Wyatt Ashcraft

December 12, 2025

5  out of  5
rating by Pamela Wyatt Ashcraft
"The Team at Stephanie Hopper Insurance was fantastic to work with, very helpful, knowledgeable, and worked with a sense of urgency, which is harder to come by these days. I am so thankful for their guidance!"
We responded:
"Thank you so much for the 5-stars, Pamela! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Stephanie Hopper’s Team anytime."
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Kathy Martin

December 9, 2025

5  out of  5
rating by Kathy Martin
"Stephanie Hopper was great helping me find homeowners insurance an life insurance an helping me save money with car insurance too."
We responded:
"Wow, thank you for the 5-star review, Kathy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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tyler Marshall

November 19, 2025

5  out of  5
rating by tyler Marshall
"Great rates!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa Garrison

October 31, 2025

5  out of  5
rating by Lisa Garrison
"I was in the process of making a decision to switch insurance companies. It was a difficult decision personally, as I had been with my previous company for many years and they have been so good to me! But due to the rise in the cost of insurance and adding my teenage son on my auto policy, the premiums were outrageous. Stephanie was wonderful to work with! She was knowledgeable, listened to my concerns, and worked with me to determine what would work best for me and meet my needs! I highly recommend Stephanie!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brittany Harrison

September 25, 2025

5  out of  5
rating by Brittany Harrison
"I had a great experience with Stephanie! Everything was completed over the phone promptly and very efficiently. Stephanie was great to work with and has great knowledge in what she does! The best thing was my insurance is much cheaper than what I was paying! You won’t regret switching! Give her a call today!"
We responded:
"Thank you, Brittany, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mariah Sexton

September 24, 2025

5  out of  5
rating by Mariah Sexton
"Stephanie and her team have been wonderful! She saved me money while getting the same coverage that I previously had! She has checked in periodically to make sure we are satisfied with our coverage. Would recommend to anyone."
We responded:
"Mariah-We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lexie Burns

September 24, 2025

5  out of  5
rating by Lexie Burns
"Stephanie Hopper is the best of the best! She was very efficient and fast in getting back to me on different quotes and setting up the insurances I needed. I switched my car insurance over to Stephanie because of how amazing of a deal she hooked me up with and how personable she is. I have recommended her to several people, and will continue to do so!"
We responded:
"Lexie- Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Melanie Strode

September 24, 2025

5  out of  5
rating by Melanie Strode
"I have been a customer for auto insurance. Before coming to Hopper Insurance, I was paying an arm and leg for insurance and was not getting great customer service to match. Since coming to Hopper Insurance, I have filed a claim and had great customer service, to match my awesome insurance prices! Stephanie was knowledgeable and walked through the entire claim with me! I am thankful I came to Hopper Insurance, you should too."
We responded:
"We’re honored by your positive feedback, Melanie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mary Berry

September 24, 2025

5  out of  5
rating by Mary Berry
"Stephanie and her staff are amazing to work with. They go out of their way to ensure your happiness. I am so happy we made the switch to Hopper Insurance."
We responded:
"Thank you, Mary Beth-we appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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E-Z & K-9

August 28, 2025

1  out of  5
rating by E-Z & K-9
"Ever since someone new has stepped in to take over this office, we were charged $77 extra on our July bill with absolutely no reason because we have not made any new changes at all! And one of our vehicles that we had been paying liability only on has almost tripled in cost for two months in a row now. It makes no sense. WATCH OUT FOR THIS BRANCH! We will be demanding answers and moving our business elsewhere. Seems like someone is money hungry and assumes citizens of this community to be fools. Photos show the ridiculous reason they tried to use to justify charging us $77 extra, and what we had been paying on one of our trucks vs what they've started charging us starting in July."
We responded:
"We’re genuinely sorry to hear that your experience with the State Farm team/office was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution as well as to potentially explore why your bill has changed as we have no real direct effect on that at the office level. We can however, work with the main State Farm office to determine if there are ways we can help to change your bill experience. We’re dedicated to improving your insurance service. -Stephanie"